Updated on: 19 January 2015
Effective from: 19 January 2015
By using the Website, you are accepting the practices described in this statement.
If you are a premium user, your personal information will be used to enable us to verify that you are a premium user and to deliver any restricted content on the Website to you.
We request personal information (such as your name, email address and other contact details) from you when you contact us with queries, technical problems, to comment on the Website, or when you ask for information about how to use the content and/or services made available on the Website. Personal information submitted by you via the contact us page will not be added to our customer databases and we request it simply so that we can respond to you about your query. Statistics regarding the types of queries submitted to us via the contact us page may be collated by us in aggregate form so that we can effectively monitor the Website and improve levels of service.
If you have asked for information or registered for access to restricted content on the Website in the past i.e. procured premium access which is no longer valid, and do not wish us to store information about you, please contact us and we will remove your details from our customer databases. We need to store information about current premium users in order to fulfil our contractual requirements to you and grant you access to restricted content on the Website.
When you use the Website (e.g. visit, register as a user and/or activate a code entitling you to premium access), we may collect and process the following information about you:
We use information held about you in the following ways:
We do not sell your personal information to third parties.
We share your information within OUP. We also share your information with our affiliates, our licensors, our agents, our distributors and our suppliers that assist us in making the Website and/or the products and services on the Website available to you (e.g. our hosting supplier).
If you sign up for services that are managed or offered by other organisations, they will obtain your information.
If we believe that your use of the Website is unlawful or damaging to others, we reserve the right to disclose the information we have obtained through the Website about you to third parties to the extent that it is reasonably necessary in our opinion to prevent, remedy or take action in relation to such conduct.
We may also disclose or share your personal data in order to comply with any legal obligation; in order to enforce or apply any agreements or licences with you; or to protect the rights, property, or safety of OUP, our employees, affiliates, agents, distributors, licensors, suppliers, and/or our customers. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
If any part of our business (including those of our affiliates) is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.