Definition of agency noun from the Oxford Advanced American Dictionary



    (pl. agencies)
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  1. 1 a business or an organization that provides a particular service, especially on behalf of other businesses or organizations an advertising/employment agency You can book at your local travel agency. international aid agencies caring for refugees see also news agency
  2. 2 a government department that provides a particular service the Central Intelligence Agency (CIA)
  3. Idioms
    through the agency of(formal)
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    as a result of the action of someone or something He obtained his position through the agency of an old friend.
See the Oxford Advanced Learner's Dictionary entry: agency