English

Definition of ombudsman noun from the Oxford Advanced Learner's Dictionary

 

ombudsman

 noun
noun
BrE BrE//ˈɒmbʊdzmən//
 
; NAmE NAmE//ˈɑːmbʊdzmən//
 
; BrE BrE//ˈɒmbʊdzmæn//
 
; NAmE NAmE//ˈɑːmbʊdzmæn//
 
(pl. ombudsmen
BrE BrE//ˈɒmbʊdzmən//
 
; NAmE NAmE//ˈɑːmbʊdzmən//
 
; BrE BrE//ˈɒmbʊdzmen//
 
; NAmE NAmE//ˈɑːmbʊdzmen//
 
)
 
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an official whose job is to examine and report on complaints made by ordinary people about companies, the government or public authorities A pensions ombudsman has been appointed. A landlord has called in the ombudsman to investigate claims that he is owed money by the council. Culture The official title of the British Parliamentary Ombudsman is the Parliamentary Commissioner for Administration. He or she is independent of government and has the right to look at any documents or ask any government employee questions. He or she can order the government to pay money to the person making the complaint, or to put things right in some other way. Separate ombudsmen have been established for Scotland and Wales: the Welsh Administration Ombudsman and the Scottish Public Services Ombudsman. They deal with complaints relating to the Scottish Parliament, the Welsh Assembly and various other public authorities and organizations in Scotland and Wales. Parliamentary Commissioner for Administration Word Origin 1950s: from Swedish, ‘legal representative’.
See the Oxford Advanced American Dictionary entry: ombudsman