Definition of upsell verb from the Oxford Advanced Learner's Dictionary

 

upsell

 verb
verb
BrE BrE//ˈʌpsel//
 
; NAmE NAmE//ˈʌpsel//
 
[intransitive](business)Verb Forms present simple I / you / we / they upsell
BrE BrE//ˈʌpsel//
 
; NAmE NAmE//ˈʌpsel//
 
he / she / it upsells
BrE BrE//ˈʌpselz//
 
; NAmE NAmE//ˈʌpselz//
 
past simple upsold
BrE BrE//ˈʌpsəʊld//
 
; NAmE NAmE//ˈʌpsoʊld//
 
past participle upsold
BrE BrE//ˈʌpsəʊld//
 
; NAmE NAmE//ˈʌpsoʊld//
 
-ing form upselling
BrE BrE//ˈʌpselɪŋ//
 
; NAmE NAmE//ˈʌpselɪŋ//
 
 
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to persuade a customer to buy more products or a more expensive product than they originally intended You can usually upsell to about half the customers. Sales staff get bonuses based on the ability to upsell.
See the Oxford Advanced American Dictionary entry: upsell