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Definition of customer service noun from the Oxford Advanced Learner's Dictionary

customer service

noun
 
/ˌkʌstəmə ˈsɜːvɪs/
 
/ˌkʌstəmər ˈsɜːrvɪs/
[uncountable]
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  1. the help and advice that a company gives people who buy or use its products or services
    • Our main concern is to provide quality customer service.
    Topics Businessb1
  2. the department in a company that provides customer service
    • I phoned the airline's customer service and they said seats were available.
    • How a company's customer service department responds to your complaint or query is vital.
    Topics Businessb1
  3. the activity of serving people in hotels, restaurants and shops
    • Votes were based on quality of food, customer service and atmosphere.
    Topics Businessb1
halfway
adverb
 
 
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