total quality management
noun/ˌtəʊtl ˌkwɒləti ˈmænɪdʒmənt/
/ˌtəʊtl ˌkwɑːləti ˈmænɪdʒmənt/
[uncountable] (abbreviation TQM)
- a system of management that considers that every employee in an organization is responsible for keeping the highest standards in every aspect of the company’s work
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total quality management