ombudsman
noun/ˈɒmbʊdzmən/
/ˈɑːmbʌdzmən/
(plural ombudsmen
/ˈɒmbʊdzmən/
/ˈɑːmbʌdzmən/
)- an official whose job is to examine and report on complaints made by ordinary people about companies, the government or public authorities
- A pensions ombudsman has been appointed.
- A landlord has called in the ombudsman to investigate claims that he is owed money by the council.
CultureThe official title of the British Parliamentary Ombudsman is the Parliamentary Commissioner for Administration. The ombudsman is independent of government and has the right to look at any documents or ask any government employee questions. They can order the government to pay money to the person making the complaint, or to put things right in some other way. Separate ombudsmen have been established for Scotland and Wales: the Welsh Administration Ombudsman and the Scottish Public Services Ombudsman. They deal with complaints relating to the Scottish Parliament, the Welsh Assembly and various other public authorities and organizations in Scotland and Wales.Topics Jobsc2Oxford Collocations Dictionaryadjective- financial
- health-service
- insurance
- …
- appoint
Word Origin1950s: from Swedish, ‘legal representative’.
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ombudsman